Refund & Returns Policy

At Bella Noor Skincare, we strive to provide high-quality skincare products and personalized customer care. Please review our refund and return policy carefully before making a purchase.

Returns

We accept returns on eligible unused retail products within 14 days of delivery.

To qualify for a return:

  • Items must be unused, unopened, and in original packaging
  • Proof of purchase or order confirmation is required
  • Products must be returned in the same condition they were received

Due to hygiene and safety reasons, we cannot accept returns on opened, used, or tampered skincare products.

Non-Returnable Items

  • Opened skincare or cosmetic products
  • Gift cards
  • Downloadable or digital products
  • Promotional or sale items
  • Personalized or custom orders

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

If approved, refunds will be issued to your original payment method within several business days depending on your bank or payment provider.

Shipping fees are non-refundable.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging so we can assist you promptly.

Exchanges

We only replace items if they arrive damaged or defective. For assistance with exchanges, please contact our team directly.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

We recommend using a trackable shipping service for returned items, as we cannot guarantee receipt of returned packages.

Contact Us

Bella Noor Skincare
info@bellanoorskincare.com
+1 347-476-8772

For more information, visit:
bellanoorskincare.com

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